Frequently Asked Questions
Can you help me choose the right instrument for my level?
Yes. Share your age, budget, playing level, and music style, and the support team will recommend suitable models and sizes, whether you are a complete beginner, hobbyist, or stage performer.
Are all instruments checked before shipping?
Yes. Every instrument goes through a basic quality check for finish, hardware, tuning stability, and electronics (where applicable) before dispatch, so you receive a ready‑to‑play instrument with no manufacturing defects.
Can I get a product that is not listed on the website?
In many cases, yes. If a particular model or brand is missing from the catalog, you can contact the store with the exact model name or specifications, and the team will try to source it for you or suggest the closest alternatives available.
Do you offer beginner friendly instrument packages?
Absolutely. There are curated starter bundles for guitar, keyboard, drums, and ukulele that include must‑have accessories such as a bag, tuner, strap, picks, and learning resources to help beginners start quickly and affordably.
Do your prices include GST and other taxes?
All listed prices on the website are inclusive of GST and applicable taxes, so the amount you see on the product page is the amount you pay at checkout, except for any shipping charges shown separately.
How long does shipping usually take?
Within major Indian cities, orders are usually delivered in about 4–7 working days, while remote locations may take a bit longer; estimated delivery time and any express‑shipping options are shown during checkout.
Is my instrument insured during transit?
Yes, shipments are packed securely with multiple protective layers, and instruments are covered by standard transit protection so that if your package arrives visibly damaged, you can raise a claim for replacement or refund as per store policy.
What kinds of musical instruments do you sell?
Fsharp Music Store offers a wide range of instruments, including acoustic and electric guitars, keyboards and digital pianos, drums and percussion, violins, ukuleles, studio gear, and essential accessories like strings, straps, stands, and cases.
What if the instrument arrives damaged or defective?
If you receive a damaged or defective product, record clear photos and an unboxing video, then contact Fsharp support within the specified timeline so the team can arrange a replacement, repair, or refund after verification.
What payment methods do you accept?
Fsharp typically accepts major debit and credit cards, UPI, net banking, and select wallets; bank transfer options can also be provided for larger orders or institutional purchases, depending on your location.
